Great service Quick and easy to arrange and very affordable.
Over 50s Home Insurance
Get a quote by answering 5 quick questions
- Provided by LV=, one of the UK's leading insurers
- 0% interest charged for paying monthly
- Profits go to Age UK to support older people
Age Co is being rebranded to Age UK Trading
Both names refer to the same organisation, and you may continue to see both while the transition takes place until June. Services continue as normal and we will keep donating our profits to Age UK.
Find the right home insurance
Whether you’re 50, 60, 70, or older, we can help you find buildings and home contents insurance that protects the things you love – all while supporting Age UK.
When you compare home insurance quotes, why not choose cover that includes:
-
No fees to cancel or amend your cover
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£100 minimum excess available
- Access to a 24 hour Domestic Emergency Helpline
- Get an online home insurance quote by answering five quick questions
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Gold Home Insurance is 5 Star rated by Defaqto and includes cover such as Home Emergency and Accidental Damage as standard
What's covered
What does over 50s home insurance cover?
You can choose from two levels of protection across Buildings and Home Contents cover. Gold is a more comprehensive policy and includes cover like Home Emergency as standard. Alternatively, Silver provides a simpler level of protection, giving you the ability to include Optional Covers specific to your needs.
Below you’ll find a summary of what’s included across Silver and Gold Home Insurance policies. The level of cover you select will be shown in your policy documents. For more detail about Home Insurance features, check out our guide.
Home Insurance |
Silver |
Gold |
|
Defaqto Rating |
|
5 Star |
Buildings |
||
|
Buildings Cover - for loss or damage caused by things like fire, flood and theft |
£1m |
£1m |
|
Alternative Accommodation – for when your home is uninhabitable |
£30,000 |
£75,000 |
|
Home Emergency Cover – covers emergencies such as failure of your heating system |
Can be added to your policy as an Optional Cover |
Included up to £1,000 |
|
Accidental Damage – covers damage caused to the building by an accident |
Can be added to your policy as an Optional Cover |
Included up to buildings sum insured |
|
Trace and access – covers the cost of finding the source of a water or oil leak |
Not included |
£5,000 |
|
Loss or theft of keys - covers the cost of lock replacement |
£750 |
Included up to buildings sum insured |
Contents |
||
|
Contents Cover - for loss or damage caused by things like fire, flood and theft |
Choice of £60,000 or £80,000 |
Choice of £60,000 or £80,000 |
|
Personal money in the home - covers physical cash stored in the property |
£250 |
£500 |
|
Mobile phone theft in the house - covers your mobile phone if stolen |
Included |
Included |
|
Alternative Accommodation - for when your home is uninhabitable |
£15,000 |
£25,000 |
|
Accidental Damage - covers damage caused to your contents by an accident |
Optional |
Up to sum insured |
|
Loss or theft of keys - covers the cost of lock replacement |
£750 |
Up to sum insured |
Optional Covers |
||
|
Accidental Damage - enhanced cover for damage caused to the building by an accident |
Available |
Included as standard |
|
Home Emergency covers emergencies such as failure of your heating system |
Available |
Included as standard |
|
Personal Belongings (includes mobile phone) - for items you take out of the home such as bags |
Available |
Available |
|
Bicycles - for bikes and accessories taken out of the home |
Available |
Available |
|
Legal Expenses - helps fund legal aid in relevant claims/defences |
Available |
Available |
Types of home insurance
What types of over 50s home insurance are there?
Home Insurance can be bought in different combinations. As a homeowner, you may want buildings only, contents only, or both. Meanwhile, renters tend to only need Contents insurance for their belongings.
Which policy type you need will depend on your individual circumstances. It’s worth considering that in events such as a water leak, the structure of your home, as well as your contents, can be damaged. Therefore, for peace of mind, you may want to consider both types of house insurance for over 50s, whether this is a combined policy or separate ones.
| Buildings Insurance | Contents Insurance |
|
Covers the structure and foundations of your home, along with key fixtures within it such as doors or built-in wardrobes. |
Is designed to protect items inside your home such as carpets, furniture and your valuables. Garden contents are also covered on a Gold Home Insurance policy. |
|
Does not cover your possessions. |
Does not cover structural issues with your property. |
|
Protects your home from risks such as fire, flood and storm damage, fallen trees or lampposts, or theft and vandalism. |
Protects your home’s contents from risks such as fire, flood and theft. |
|
Covers the cost of rebuilding your home should something happen and protects any outbuildings, garages and sheds. |
Covers the costs of loss or damage to your personal items in the event of a flood, fire or theft. |
|
Taken out by homeowners who own the freehold on their property along with Contents Insurance. |
Taken out by leaseholder homeowners and those renting their property, without Building Insurance (as the freeholder or landlord may protect the building under a separate policy). |
Policy documents
Policy documents
Your policy documents will summarise key information you need to know about your Over 50s Home Insurance. They’ll also outline:
- How to claim
- How to make a complaint
- Details of any fees or charges that we may apply and your rights under the Financial Services Compensation Scheme (FSCS)
Use the following links to download the relevant policy documents:
Downloadable documents
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Your Cover and Limits - Silver and Gold Insurance Document.pdf
Your Cover and Limits - Silver and Gold Insurance Document.pdf
- File size
- 352 KB
- File type
-
Home Insurance Terms & Conditions.pdf
Home Insurance Terms & Conditions.pdf
- File size
- 268 KB
- File type
-
Home Silver Insurance Product Information Document (IPID).pdf
Home Silver Insurance Product Information Document (IPID).pdf
- File size
- 313 KB
- File type
-
Home Gold Insurance Product Information Document (IPID).pdf
Home Gold Insurance Product Information Document (IPID).pdf
- File size
- 302 KB
- File type
-
Home Emergency Policy Document.pdf
Home Emergency Policy Document.pdf
- File size
- 155 KB
- File type
-
Home Legal Expenses Policy Document.pdf
Home Legal Expenses Policy Document.pdf
- File size
- 146 KB
- File type
Here's what Home Insurance customers say
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A very good value. Easy to navigate. No problem .
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Did it on line and it was very easy. I wanted to add something so I phoned to see if it was possible, the gentleman l spoke to was very polite and added the extra insurance l wanted with no problem. Would highly recommend.
Support Age UK when you switch your insurance through us
Age UK Trading was set up by Age UK to help fund its work. This means our profits go to the charity and support older people in need. Consider switching through us and you’ll join the thousands of customers who each year help us make a difference in older people's lives. In the last five years, more than £14m has been donated to Age UK.
Get in touch
Join us online
Call LV= for free
Get printed information
Trusted partners
We have carefully selected LV= to provide Home Insurance for our customers. As part of our community, LV= shares our values and passion for customer service. The company is also one of the UK’s leading insurers.
Over 50s Home Insurance FAQs
About your insurance cover
Is home insurance cheaper for over 50s?
Getting older does not necessarily mean higher home insurance costs. In fact, some insurers may lower the cost of your protection, as older residents tend to make fewer and lower cost claims. However, age is just one factor that determines the cost of a home insurance policy. The only way to understand the true cost is to get a quote or speak to a potential home insurance provider.
Can anyone take out a Home Insurance policy through Age UK Trading?
We use our expertise and research into the needs of older people and have selected LV= as the home insurance provider because we recognise their products and customer service as suitable for our customers.
LV= can insure you if you have:
● Not made more than two household claims within the last five years
● No unspent criminal convictions (excluding motoring convictions)
● Not made a claim for Escape Of Water or Theft from the home within the last 12 month (1 year)
LV= can't insure you if the property:
● Is occupied by tenants
● Has previously been flooded or is currently under a flood warning
● Has suffered from, or is showing any signs of, subsidence, landslip or heave
● Isn't built of brick, stone or concrete and roofed with slate, tiles, metal, asphalt
● Isn't in a good state of structural repair
● Is a mobile home
● Isn't self-contained
● Is unfurnished
● Is unoccupied
● Is a listed building or protected by a preservation order
My property is listed, will home insurance cover me?
LV= can’t cover your property if it’s a listed building or protected by a preservation order.
Do I have to take out both contents and buildings insurance?
No. If you live in rented accommodation or own a leasehold property your landlord or freeholder should have buildings insurance and you only need contents insurance.
If you own your freehold property it is advised that you have both. Almost all mortgage lenders will require you to take out buildings insurance as part of the conditions of the mortgage contract. Building insurance will cover the rebuild cost of your home should the worst happen.
Does it matter what my house is built out of?
Yes. When you apply for home insurance, you’ll be asked to confirm that the property to be insured is built of brick, stone or concrete and that roof is made of slate, tile, metal or asphalt.
Do you cover matching sets and suites?
Yes. LV= home Insurance or contents insurance will pay 50% of the cost to replace any undamaged item, if it forms part of a matching set. For example, if your sofa is water damaged and unrepairable, they’ll replace that, as well as give you 50% of the cost towards a matching armchair.
How do I add an optional cover, such as accidental damage, to my cover?
You can add these to your cover online or over the telephone when you get a quote or later should your needs change. The LV= team will be happy to discuss the options with you so that you can decide what additional cover you need.
What is a Defaqto Star Rating?
Defaqto are a UK leading independent financial information business, and they have given Home Gold Insurance a 5 Star Rating.
Does being retired affect your house insurance?
Some people find that their home insurance costs are lower after retirement. As we get older, we may have perfected our DIY skills or can better notice minor issues before they become more problematic. Because of this, some home insurance providers may see you as a lower-risk homeowner. This may reduce your insurance costs as a result. However, this is only one factor that goes into determining the cost of your policy. The best way to understand the true cost is to get a home insurance quote.
Are older properties more expensive to insure?
Older properties might be more expensive to insure, depending on their age and whether they’re a Listed Building. If your home is Listed, then traditional Home Insurance won't cover the property and you’ll need to consult a specialist. Even if an older property isn't listed, it may be more likely to need repairs. These can sometimes need expensive specialist care or materials that are harder to procure, which is a reason why insurance prices might be higher.
Is it cheaper to insure an empty house?
In many cases, it can cost more to insure an empty house. This is because there’s a greater risk of a break-in or damage occurring that goes unspotted, such as a leak. If you need to insure an empty house, you should speak to your insurer. At Age UK Trading, if you choose Home Insurance provided by LV=, it can cover a home that’s empty for up to 60 days. However, some providers only allow cover for a home that’s empty for no more than 30-60 days, depending on their terms and conditions. If you fail to tell a provider a home is empty for a long period of time, then you risk invalidating your insurance.
Do I need over 50s home insurance if I live in a retirement home?
You won’t need to take out buildings insurance if you live in a retirement home. This will be taken care of by the company who owns the building. You may want to consider contents insurance for your personal belongings, however. What cover is right for you will depend on the kind of retirement home you plan on moving to. If staff members or other residents can access your room or flat, this may require specialist cover. Through Age UK Trading, our provider can only offer protection to those living in retirement accommodation that is self-contained and cannot be accessed by others.
Does over 50s home insurance cover mobility scooters
Mobility scooters can be added to your home insurance, though will need to be added as a Personal Belonging. This will cover your scooter while you’re away from home also. Class 3 mobility scooters are not covered because they can also be used on the road and must be registered with DVLA.
Does home insurance cover boilers?
Your boiler will be covered against certain insured perils such as a storm or fire destroying your boiler, but you won’t be covered for general maintenance issues. The Home Emergency Optional Cover can provide cover for emergencies such as failure of your main heating system providing it has been serviced within the last 3 years. There won’t be any cover for warm air, solar or under floor heating systems.
Are underground pipes covered by home insurance?
Buildings insurance will typically cover pipes which you’re legally responsible for. It’s worth considering how much Trace and Access cover you would like to take out, since it can be complex to find the source of any damage.
Does home insurance cover roof leaks?
Home insurance will cover roof leaks provided you have maintained your roof and any damage is caused by an accident such as vehicular impact or weather damage and not by neglect and lack of upkeep. For more information check out our guide on home insurance and roof leaks.
Does home insurance cover subsidence?
As a rule of thumb, subsidence is likely to be covered if it’s not an existing issue. For more detail, check out our article on selling a house with subsidence, which includes some guidance around recognising and dealing with subsidence, as well as the insurance implications.
Does home insurance cover mobile phones?
Mobile phones are covered under Personal Belongings cover, which is an Optional Cover.
Does home insurance cover storm damage?
Provided you make repairs and preparations as needed you can expect your home insurance to cover you for storm damage. If the storm damage is made worse because maintenance wasn’t kept up or because preparations weren’t taken despite foreknowledge of a storm, you may find that your claim is less effective. Check out our guide on how to keep you and your home safe during a storm.
What is accidental damage in home insurance?
Accidental damage will cover you for damage caused to your buildings and belongings by an accident that was caused by you, your guests or your family. For example, a pan fire. Depending on the excess that you need to pay in the event of a claim, accidental damage cover could be worth getting for increased protection.
What is emergency cover on home insurance?
Home emergency covers disruptive emergencies such as a failure of your boiler or water system.
How long do home insurance claims take?
How long a home insurance claim will take depends on the nature of a claim. If the repairs needed are costly this can take more time than a relatively minor claim for one specified item. For a full answer to this question, check out our article which looks at how home insurance claims work.
How soon can you claim on home insurance?
You can generally claim any time after your policy start date, which will be noted on your policy documents. For a more complete response to this question, check out our article which looks at home insurance claims in more detail.
Paying for your insurance
How can I pay for my home insurance?
You can pay by debit and credit card or by monthly or annual direct debit at no extra charge. If you need to speak about other ways to pay, please contact the team at LV=. They can offer a secure line for you to type in your details using your phone keypad.
What are 'admin fees'?
'Admin fees' can include adjustment fees, cancellation fees and duplicate document fees.
Policies purchased through Age UK Trading are provided by LV= who do not charge any admin fees for home insurance policy amendments, cancellations, or duplicate documents.
What are the benefits of auto-renewing?
Auto-renewal can offer you peace of mind that your insurance will remain in place when it comes to your renewal.
When you give your consent to auto-renew your policy, LV= will issue your renewal documents, which will include details of your cover and any associated costs, and inform you that the policy will auto-renew without any need for you to make contact and confirm.
The consent will remain in force unless you change it, which you can do at any time, or if the policy is cancelled.
Your account and saved quotes
How do I know if I have an account?
You'll automatically have an account if you saved a quote or if you chose to sign up after buying a policy. Visit lv.com/ageco/login to log in to your account or set up a new one.
How long are my home insurance quotes saved for?
Your saved home insurance quotes are valid until the cover start date. You'll still be able to view them in your account after that point, but you won't be able to buy them. Simply start a new quote if your old one’s no longer valid.
I have forgotten my password for my home insurance quote and cannot retrieve it
When you saved your quote, you should have received an email from LV= with details of your quote and how to access it again. If the email isn't in your inbox, please check your spam or junk folders in case it's in there. If you still can't find it, you can re-set your password in My Account by clicking the ‘I’ve forgotten my password’ link.
How we work with LV=
Why have you chosen LV= to provide Home Insurance
Understanding our customers and their needs has always informed the products we sell and who we work with to provide them. By choosing LV=, we are working with a partner that shares our values and dedication to customers enjoying their later life.
Who is Liverpool Victoria Insurance Company Limited (LV=)?
LV= is a leading insurance business offering a range of general insurance products. They are proud to be one of the UK’s largest personal lines insurers. Throughout their 180 year history, they have put people and customers at the heart of everything they do.
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LV= Home Insurance is provided and underwritten by Liverpool Victoria Insurance Company Limited. LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Financial Services Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria General Insurance Group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number: 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number: 202965. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB.
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